|
| |
|
Individual Travelers less than 15 persons: |
|
| Minimum 50 % of total bill must be paid upon confirmation of
reservation, and to be revised with your tour operator according to
arrival dates, Packages and availability. ROTANA INTERNATIONAL TOURS
Will collect The Rest of total bill in Cash in U$D or in Euro upon
arrival to Egypt according to your ROTANA INTERNATIONAL TOURS tour
operator instructions. |
|
|
|
Groups 15 Persons & Up: |
|
| 25 % must be paid on confirmation. |
|
| 25 % 29 days prior to the arrival date. |
|
| 50 % the rest of amount will be paid upon arrival in cash in US$ or
in Euro. |
| |
| |
| For money transfer information |
|
|
| |
|
1- For bank Money transfer: (bank transfer must be one month before arrival) from any bank to our following back information: |
|
Bank Misr
Thawra Street, Cairo
Branch: Thawra branch
To: Rotana International Tours
Account No.: 160001000/52071
Swift Code: BMIEGCX140 |
|
Important Note: Please send to ROTANA INTERNATIONAL TOURS a copy of money transferred by fax to Number :( 00 2 02- 22608726).
Or by email to [tours@rotanatours.com] This will enable our staff to follow-up with the banks in concern. |
| |
|
2- When you need to make the fastest guaranteed way payment you must contact Western Union: |
|
Simply take your payment to the nearest Western Union Agent location.
Pay To: Sahar Abd Elsalam Mohamed Mahmoud
And send the code that given by western union, the country from where you transferred the amount, the amount and the sender full name. |
| |
|
|
| |
|
Individual Travelers: |
|
|
|
Cancellation should be received in writing document by fax or email.
If a tour participant cancel his/her reservation the following fees
will be applies; If the cancellation is actually received in writing
to Rotana International Tours within 07 days of the confirmation
dated is subject to 6% (Minimum 50.00 USD) of the total amount
received as a transaction fees of the bank |
|
|
|
Additionally the following scale of charges will
be applied:
Days before Date of Departure % of Entire Tour Price |
|
| 30 days 20% |
|
| 15 days 30% |
|
| 07 days 50% |
|
| 48 Hours 100% |
|
| No refunds are possible for No-Show |
|
|
NOTE:
Except peak period from 22/12 till 07/01 & Eastern holidays & high
seasons periods around the year must be revised with your tour
operator upon confirmation of your reservation by correspondence for
down payment policy. |
| |
|
Groups: |
|
| 30 days before arrival date no cancellation fees. |
|
| 29 days before arrival date 25% of total bill will be charged as cancellation fees. |
|
| 15 days before arrival date 50% of total bill will be charged as cancellation fees. |
|
| 7 days before arrival date 100 % will be charged as a cancellation fees in case of no show. |
| |
|
|
All Confirmation and Cancellation MUST BE IN WRITING NOT BY PHONE |
|
|
|
|
| CANCELLATION POLICY FOR TRAIN TICKETS: |
|
| 4 Days before train departure no cancellation fee. |
|
| Less than 4 Days before departure cancellation fee will apply (no refund) CHILDREN POLICY |
|
| Children till 2 years old will be charge only 10% of domestic airfare only. |
|
| Children between 2 / 11.99 years old will be charge with 50% of total sharing with parent's room as an adult person with extra bed. |
| Children over 12 years old will be charge as an adult person. |
|
|
|
|